Contact H3 Image

The fastest way to reach us is email: support@h3-image.co. A person on our team reads every message, and we usually reply within 3 business days.

What to include

• A generation went wrong: the date, the prompt, and a screenshot from My creations.
• Billing or refunds: email from the address on your account, with the order number or the payment date. See the Refund Policy.
• Your data or account: tell us what you want accessed, exported or deleted. See the Privacy Policy.
• Partnerships or press: a short note about who you are and what you have in mind.

Before you write

Failed or stopped runs return their credits automatically, so you don't need to contact us for those. Common questions about the model, pricing and commercial use are answered in the FAQ.

H3 Image is an independent service and is not affiliated with MiniMax. For questions about the model itself, see MiniMax. More about us: About H3 Image.