Terms of Service

These terms apply to H3 Image at h3-image.co (the "Service", "we", "us"). By creating an account or using the Service, you agree to them, together with our Privacy Policy and Refund Policy. If you do not agree, do not use the Service. All dates and times in these terms are in UTC.

1. The Service

H3 Image lets you create images from text prompts and edit images with reference photos, in your browser. Images are produced by the MiniMax H3 Image model, which we access through third-party model providers (currently kie.ai).

• Output sizes are 1K, 2K and 4K, in 11 aspect ratios (or automatic), as PNG or JPEG.
• An edit can use up to 16 reference images of up to 10 MB each (JPEG, PNG, WebP or HEIC).
• Prompts can be up to 5,000 characters.

H3 Image is an independent service. It is not made, endorsed or operated by MiniMax. "MiniMax" and "H3" are names of their owners, used here only to describe the model the Service runs.

We may change, pause or stop any part of the Service, including the model provider, limits and features. If a change takes away something you have already paid for, we will tell you in advance where we reasonably can, and the Refund Policy applies.

2. Accounts

• You need an account to generate images. You can browse examples and write prompts without one.
• You must be at least 13 years old, or the minimum age for digital services in your country if that is higher. If you are under 18, you need permission from a parent or guardian to buy anything.
• Give us a real email address and keep your sign-in details safe. You are responsible for everything done under your account.
• One person, one account. Do not create extra accounts to collect free credits or get around limits or a suspension.
• Tell us right away at support@h3-image.co if you think someone else has access to your account.

3. Credits

Credits are how you pay for generations.

What an image costs

• 1K image: 2 credits
• 2K image: 3 credits
• 4K image: 8 credits
• Editing costs the same as generating.
• More than 4 reference images in one edit: +1 credit for each extra group of up to 4 images (5–8 references +1, 9–12 +2, 13–16 +3).

The exact cost is shown on the Generate button before every run, and on the Pricing page. We may change these costs in the future. A change never applies to a run you have already started.

How credits work

• Credits are taken when a run starts. If the run fails, is blocked by the model provider's safety filter, or is still unfinished after 15 minutes, its credits are returned to your balance automatically.
• Credits are used oldest-first.
• Monthly plan credits are added at the start of each billing month and expire at its end.
• Yearly plan credits are added all at once and expire at the end of the year.
• Credit pack credits never expire while your account is open.
• Free or promotional credits, if we offer them, may expire and may be removed if they were obtained by abuse, such as by creating multiple accounts.
• Credits have no cash value. They cannot be sold, transferred to another account or exchanged for money, except as described in the Refund Policy.
• Credits that expire unused are not refunded.

4. Plans, payments and taxes

Prices

Current prices are on the Pricing page and are charged in US dollars:

• Monthly plans: Starter $9.90, Pro $29.90 and Studio $99 per month, with 300, 1,200 and 5,000 credits a month.
• Yearly plans: Starter $99, Pro $299 and Studio $990 per year, with 3,600, 14,400 and 60,000 credits. That is 12 months of credits for the price of 10.
• One-time packs: 200 credits for $9.90, 700 for $29.90 and 2,600 for $99.

The price you pay is the one shown at checkout. Your bank may add currency conversion or foreign transaction fees. Where sales tax, VAT or GST applies, it is shown or added at checkout.

Offers

From time to time we run limited-time offers, such as a launch or Black Friday discount. An offer applies only to the products and dates it names, and it ends at the time stated in UTC. A subscription started at an offer price renews at that price for as long as it stays active. Ending an offer, or starting a new one, does not change the price of earlier purchases.

Renewal and cancellation

• Plans renew automatically at the end of each billing period, monthly or yearly, using the payment method you used at checkout, until you cancel.
• You can cancel at any time from Settings → Billing. The plan, and the credits it already gave you, stay active until the end of the period you paid for. You will not be charged again.
• To switch plans, cancel the current plan and subscribe to the new one.
• If we change the price of a plan, we will tell you before the new price applies to your subscription. You can cancel before it takes effect.

Failed payments

If a renewal payment fails, our payment provider may try again over the following days. If the payment can't be collected, the plan ends and no new credits are added. Credits you already have keep their own expiry date.

Payment processing

Payments are processed by Stripe. We never see or store your full card number. By paying, you also accept the payment provider's terms.

Refunds are covered by our Refund Policy.

5. Your content

"Inputs" are the prompts and images you submit. "Outputs" are the images the Service returns.

• Your Inputs. You keep whatever rights you have in your Inputs. You confirm that you have every right needed to upload them, including permission from any person who can be recognised in a photo.
• Your Outputs. As between you and us, you own your Outputs. You may use them for personal or commercial purposes, as long as you follow these terms and the law. Outputs may not be unique, and other users can receive similar images.
• Our licence to run the Service. You give us a limited, non-exclusive licence to store, process and display your Inputs and Outputs, only to run the Service for you, keep it safe and meet legal obligations. This includes sending them to the model provider to make your images. We do not use your Inputs or Outputs to train AI models. We do not put them in our marketing without your permission.
• Your responsibility. You are responsible for how you use Outputs, including checking that they do not infringe anyone's rights before you publish or sell them. Some places require AI-generated images to be labelled. Follow those rules where they apply to you.
• Storage. Your images are kept in your account until you delete them or close your account. Image files are served from links that are hard to guess. Anyone you share a link with can open that image. Keep your own copies of images that matter to you, because we don't guarantee permanent storage.

6. Acceptable use

Do not use the Service to create, upload or share:

• sexual content involving minors, in any form, including drawn, animated or "fictional" content;
• sexual, nude or intimate images of a real person without their consent;
• images of real people meant to deceive, defame, harass, bully or impersonate them, including fake news, fake evidence and political deception;
• content that infringes copyrights, trademarks, publicity rights or other rights;
• content that promotes or praises violence, terrorism, self-harm or hatred against people because of who they are;
• forged documents, IDs, money or anything made for fraud;
• malware, spam or anything that breaks the law where you or we are located.

You also may not:

• reverse-engineer, scrape, overload or get around the Service's limits, security or safety filters;
• use bots or scripts to run generations;
• resell or share access to the Service, or your account, without our written permission;
• use the Service to build a competing image dataset or model.

We may refuse a request, remove content, or suspend or close an account that breaks these rules. Credits spent on prohibited requests are not refunded. Where the law requires it, we report illegal content, such as child sexual abuse material, to the authorities. The model provider may also block requests under its own safety policy.

7. Copyright complaints

If you believe an image on the Service infringes your copyright or other rights, email support@h3-image.co with:

• the link to the image;
• a description of the work or right you believe is infringed;
• your name and contact details;
• a statement that you believe in good faith the use is not authorised, and that the information in your notice is accurate.

We will review the notice and remove the content if appropriate. We may tell the user involved, who can reply if they think the removal was a mistake. Accounts that repeatedly infringe will be closed.

8. Third-party services

The Service depends on other providers, including the model provider, Cloudflare (hosting and storage), Stripe (payments) and Google (optional sign-in). Their services have their own terms. We are not responsible for outages or changes on their side, but we will work to keep the Service running and to return credits for runs that fail because of them.

9. Disclaimers

AI-generated images can be inaccurate, unexpected, biased or unsuitable. Text in images may contain errors. The Service is provided "as is" and "as available", without warranties of any kind, including fitness for a particular purpose and uninterrupted availability, to the extent the law allows.

10. Limitation of liability

To the extent the law allows:

• we are not liable for indirect, incidental, special or consequential losses, or for loss of profits, data or goodwill;
• our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim.

Nothing in these terms limits liability that cannot be limited by law, such as for fraud.

11. Indemnity

If someone makes a claim against us because of content you uploaded or created, or because you broke these terms, you agree to cover our reasonable costs of that claim, to the extent the law allows.

12. Suspension and closing your account

• You can stop using the Service at any time and ask us to close your account by emailing support@h3-image.co. Cancel any plan first, so you are not charged again.
• We may suspend or close an account that breaks these terms, puts other users or the Service at risk, or is required to be closed by law. Where we reasonably can, we will tell you why.
• When an account is closed, its unused credits end and its images are deleted, except as described in the Privacy Policy.
• Sections 5 (your content), 9 (disclaimers), 10 (liability) and 11 (indemnity) continue to apply after your account closes.

13. Disputes

If you have a problem with the Service, email us first at support@h3-image.co. Most issues can be solved that way, and we reply within 3 business days. Nothing in these terms removes the rights you have under the consumer protection laws of the country where you live, including the right to bring a claim in your local courts.

14. Changes to these terms

We may update these terms. The date at the top shows the latest version. If a change is significant, we will notify you by email or on the site before it takes effect. If you keep using the Service after that, you accept the new terms. If you don't agree, cancel your plan and stop using the Service.

15. Other terms

• If any part of these terms can't be enforced, the rest still applies.
• If we don't enforce a right at once, we don't give it up.
• You may not transfer your rights under these terms to someone else. We may transfer ours if the Service changes owner, and we will tell you if that happens.
• These terms, the Privacy Policy and the Refund Policy are the full agreement between you and us about the Service.

Contact

Questions about these terms: support@h3-image.co